PrestaScan AISupport
Write for anything about PrestaScan AI. Tell us the macOS version, the address of the shop you were scanning and what you were doing when the problem appeared.
Write to support: andreapiani.dev@gmail.com
Common questions
What does the free version include?
One scan of up to 50 pages. You see the totals, the score and the 3 most serious problem types with the pages involved. The other problems are counted but hidden until you unlock the full version.
How do I buy the full version?
Inside the app, from any locked feature or from the lock at the end of the results. It is a single payment through the App Store, no subscription.
I changed Mac. How do I get the full version back?
Open any locked feature and choose Restore purchase, with the same Apple Account you bought it with.
Does it work only with PrestaShop?
The scan works on any website. The shop connection, which applies fixes for you, needs PrestaShop 1.6 or later with the Webservice turned on.
Do I have to pay for the AI?
No, the AI is optional. If you turn it on, you use your own DeepSeek, OpenAI or Anthropic key, and that provider bills you directly.
The scan stops early.
Some shops block fast crawlers. In the configuration lower the concurrency, raise the delay between requests and pick a common browser as User Agent.